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For many years, a key part of our business has been to support our customers through delivery of a range of services, including supporting production applications, providing services around the IBM software product portfolio, as well as provision of enterprise file transfer and backup and recovery services.
One of our core capabilities is the provision of application support services for our customers' business-critical JEE and C#.NET based systems in WebSphere and Azure environments. This service typically includes well-defined service levels, and these can be aligned with internal customer IT service levels with the business. more...
Examples of customer application support services include maintenance/enhancements to:
Our service is supported by our CoMetrix-powered Help Desk, and also regular reporting of delivery against service levels where appropriate.
Our service offering around the IBM products is based upon deep product knowledge accumulated over many years of successful deliver of consulting services and training course material. Our service offering around the IBM products is based upon deep product knowledge accumulated over many years of successful deliver of consulting services and training course material. more...
The focus of our IBM services business has been 100% on the Java-related product range from IBM, as Java has evolved into JEE since 1997, when we became an official IBM Business Partner.
A Cirrus WebSphere Application Server Health Check is an independent review of your WebSphere Application Server implementation, and includes performance monitoring, tuning and problem determination, including locating performance bottlenecks and identifying security gaps or issues. The analysis provides a report detailing the findings and providing high level recommendations.
As an IBM Business partner, Cirrus Technologies provides Customer Enablement product based consulting and mentoring services to its clients, for IBM WebSphere Application Server, Process Server, Portal Server and Rational JEE products.
Cirrus WebSphere Customer Enablement and Rational Customer Enablement helps to provide customers with the expertise needed to design, build and deploy e-business solutions based on IBM WebSphere, Portal and Rational products, in line with industry best practice. Our services range from installation services, technical architecture, application architecture and design, customer training, customer mentoring, on-site project assistance to support of applications and WebSphere-based infrastructure.
As a supplier of training instructors for IBM Learning Services, we have delivered approximately 1000 courses, including the Cirrus-developed "JEE Best Practices" training course. We have taught many hundreds of students how to master the IBM WebSphere Application Server, WebSphere Portal, Process Server and Rational JEE products and technologies.